Description

If you’re struggling with a sore back and bad quality sleep, this medium-firm, supportive mattress will soon have you feeling like a million bucks (without breaking the bank!)

The top layer is constructed from soft knitted fabric with a quilting design for that luxurious, ‘floating on a cloud’ sensation. The hourglass-shaped springs inside provide more support than regular coils for a firmer mattress, better for those with back pain. High density foam sandwiched between the springs and top fabric provide additional support and a cosier sleeping surface.

All materials used are breathable, making this mattress not only cool in the summer, but mould resistant and anti-bacterial too.

All materials used are also hypo-allergenic, making this mattress the perfect choice for those with sensitivity to dust or other environmental allergens. The mattress is constructed with a natural dust mite repellent, making it dust mite resistant. With occasional vacuuming on low speed, this mattress will stay fresh and dust-free for a better night’s sleep without the itchy eyes or runny nose.

Please note that this mattress comes vacuum sealed for easy delivery and will fully expand to its normal shape within 1 day of opening.

Features
Soft quilting top layer
Premium knitted fabric
High-density foam
Stable Bonnell spring core
6-turn coil system
Medium-firm firmness
Hypo-allergenic material
Excellent support and pressure redistribution
Dust mite and mould resistant
Great ventilation

Care Instructions
Do not machine wash
Do not bleach
Do not iron
Do not dry clean
Do not saturate with water or other cleaning liquids
Treat spills with a cloth and dry with blow dryer
May be spot cleaned with water or soap
Rotate mattress regularly
Vacuum using low suction

Notes: Vacuum packaging: Item will expand to its normal shape within 1 day after unpacking

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Meticulous Care

This mattress is of medium hardness, which can fit perfectly, and has been treated with dust and mold prevention to enjoy the best sleep experience.

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High-density Foam

This mattress is filled with high-density foam, which is firm and soft at the same time.

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Premium Knitted Fabric

This mattress is made of high-grade knitted fabric, which is hypoallergenic, comfortable and soft, and can be used at ease.

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Durable Coil System

The spring system of this mattress adopts hourglass spring, which can provide more elastic support and better ventilation.

Important Notice

Most carriers including Australia Post and StarTrack are experiencing delays during this demanding time. The parcels may be delivered in different order in some cases. The full tracking details will be provided.

Actual product colours/scale may vary due to lighting, studio photography, room conditions, different screens on various devices. Please note that due to the nature of the manufacturing process, from time to time product sizing may vary slightly.

Product Details

WeightN/A
DimensionsN/A
Size

Double, King Single, Queen, Single

Same Day Delivery* and Free Transit Insurance

Same day delivery available for Sydney metropolitan area.

Notes: Orders must be placed before 11:00am. Otherwise, next day delivery if order placed after 11:30am. Next Day Service in place instead of Same Day Delivery since 26 June 2021 due to COVID-19 restriction until further notice.

A small extra fee will apply. Weekend excluded.

Up to 30 Day Money Back Guarantee

Not the right fit or have changed your mind? No worries. We accept returns. Exclusions and collection shipping costs may apply.

Up to 3 years warranty

Quality comes first and our products are designed to last. That's why we've got you covered for up to 3 years.

Warranty periods vary depending on the product type.

FAQ

What payment options are available?

The full order value must be paid at checkout. Orders will only be processed once the full payment has been made. We accept Visa, Mastercard, PayPal, Amex, afterpay and zip.

How much is the delivery fee?

We offer competitive delivery pricing on all our items to make shopping simple. This means you never have to pay expensive delivery fees. Our shipping calculator will automatically calculate the best shipping price based on your location and the size and weight of the item.

How long will it take to receive my order?

If an order is finalised prior to 9am on a business day we will dispatch the order to you on the same day (excludes pre-order items). Order placed after 9am will be dispatched the next working day. Orders can take up to 10 workings days to arrive depending on your location. If you live in a major capital city you will generally receive your order within 2 to 5 working days.

What does 'pre-order' or 'expected dispatch date' mean?

Due to high demand, some of our product may be sold out before the next shipment arrives. You can order these items in advance to avoid missing out again. Sometimes new products will be launched on pre-order before the first shipment arrives. The expected dispatch date is an estimated date when we start dispatching orders of that product. Sometimes orders will be dispatched sooner, and sometimes later, depending on the shipment status, port congestion, weather conditions and other factors relating to the international shipment. We will contact you if there are any delays. Please note when placing an order of multiple items your whole order will be dispatched according to the expected dispatch date. You also have the option to receive partial shipment of in stock items before this date. Simply call us to arrange and extra delivery fee may apply.

How do I get Same Day Delivery?

If you live in the Sydney metropolitan area, we have a same day delivery service available for a small additional fee. If you order qualifies for this service, you will be given this option when you place your order online.

Does Dreamo offer trade discounts?

We are happy to look at potential discounts for any commercial orders.

If you would like to place a commercial order with us and require invoice, please submit your enquiry to sales@dreamo.com.au and one of our consultants will be in touch with you.

In order to create an invoice, we require the following information:

  • Company name
  • Purchase order number
  • Contact name
  • Email address
  • Shipping address
  • Billing address
  • Items to order, quantity and colour
  • Preferred payment method

If you do not require an invoice and would like to pay via Visa or Mastercard, please feel free to place an order online.

Payment security and fraudulent orders

Our web site uses industry leading encryption methods to keep your personal information secure throughout the payment process and we do not store your credit card information. When we receive a high value order or have reason to suspect an order may be fraudulent we will follow our company procedures to confirm whether the order is legitimate, which may include requesting a scan or photograph of your credit card and identification document such as driver\’s licence. We do this in an effort to protect the card holder and the company from fraud, and we reserve the right to cancel an order if we suspect fraud, whether verification steps were carried out or not.

How do I track my order?

On the day you place your order, we will send you a confirmation email with a tracking link that always shows you the progress in real time.

Alternatively, order details could be found here Order Tracking

How will my order be delivered?

Depending on the items on your order and on your location, you might be able to choose between different delivery options. In order to see the options available, just place the desired items in your cart and select your state and postcode. The page will update and show you all options available including their fees.

Please visit our Delivery Info page for details.

Can I pick up the order myself?

Sure. You are welcome to come and pick up your order in person. Give us a notice before coming as we could prepared it to you earlier. Before coming please check the packaging dimensions of your item(s) under the \’Product Specs & Dimensions\’ section within the product listing page to ensure that the items will fit in your vehicle.

Will the carrier take items into my house?

Items will be delivered to your door on ground level. If you live in a unit or apartment the courier will deliver it to the front entrance of the complex on ground level. If you need any extra services this needs to be arranged with our team in advance and extra charges will apply.

Can you guarantee a day and time for delivery?

Generally you will be given an indication of the day of delivery but not the exact time. Depending on your location and the transport company in your area you may be sent an SMS or given a call to notify you of the expected delivery day. Please note we do not guarantee delivery dates or times unless you choose time sensitive service( extra charges apply).

Do I need to have someone at home at the time of delivery?

All orders are shipped by trackable services and a signature is required upon delivery. Please note that an \’Authority to Leave\’ (ATL) can be given to the transport company however this is not recommended as it will void your transit insurance and we will be unable to accept responsibility for any damage or loss of items left on your premises. For larger items (over 30kg) your assistance at the receiving end is required due to OH&S purposes since there will be only one driver on board the delivery vehicle. Extra services can be arranged however this needs to be booked in advance when you are placing your order. Please note extra charges will apply.